Admissions/Discharges:
1. When bringing in your horse, please check in at the front desk before unloading so that we have you in the right area for what is needed.

2. For patients that are being housed in the barn, for your safety and that of other patients in the barn, please check in at the front desk before entering the barn.

Payments & Fees:
1. Our policy is payment in full at the time of services rendered. We accept cash, checks, VISA, Master Card, Discover, or American Express.

2. We are always happy to offer medical care plans with an approximated cost on all services to be performed and encourage you to be open with your financial concerns and questions.

3. We understand that emergencies and accidents are not anticipated, and there are occasional situations in which payment plans are necessary. Please refer your questions to our Accounts Receivable Manager.

Reminders:
For your convenience, reminder letters will be mailed and/or emailed to you when your horse is due for vaccinations or routine preventive health care.

Address/Name/Phone:
Please help keep our records accurate by updating us with any address, name, or phone number changes. If you notice inaccurate information within your file, please notify us. We depend on current, accurate information to insure you receive your pet's reminders.

Lodi Veterinary Care Business Hours are:
Monday - Wednesday 7 am - 7 pm                                           
Thursday - Friday 7 am - 6 pm
Saturday 7:30 am - 1 pm

Emergencies
Emergency service is available on a 24 hour basis. During regular office hours, emergencies are given top priority. During non-office hours, a doctor is available on an emergency basis and can be contacted by phoning our office.